Allow your clients to leave additional information when they are making an appointment. It can be just a non-obligatory field where they can write about some of their additional needs or requirement to select certain option in a drop-down or to check a consent box.

Create meaningful and color-coded statuses for bookings in your admin calendar to ease your work and make it faster. For example if you have a lot of clients per day, marking an active booking with "Client has arrived", "Service in Progress" then "Client has paid and left" will help you to quickly see which bookings require attention.

Accept online payments upon booking via PayPal, Stripe and other trusted providers. Track cash and wire transfer sales. Define the prices of your services, packages, additional items and your clients pay as they book their appointments.

Get all the advantages of using rich HTML formatting for elements you display on your booking page, including background and font colour, bold, italic, underline etc. You can highlight important elements, organize text in lists and paragraphs, change font and colors - to make your booking page look professional. Available for free.

Ease the navigation of your booking site by grouping the services together into categories. An example could be a full-coverage beauty salon; separating the hairstylists from the masseurs and skincare specialists. That will help the client find what they need more easily and make the booking process more enjoyable for your clients.

You can call it News or a Blog, but keep your booking site fresh and dynamic by informing your clients about what's happening in your business. Having news on your website will also help to attract new customers, visitors will see that your website is alive and your business is prospering.

Enter your Google Analytics/Google Adword tracking ID into the settings to track the number of visitors to your site, how much time they spend there, how many make an appointment, and so on. This is a great way to stay on top of your marketing efforts!

Allow your clients the ease of registering, logging in, and making appointments with Facebook Login. At the same time make your admin calendar and dashboards more visual and easy to use by adding clients' Facebook profile info.

Two-way synchronization with your personal Google or Outlook calendar. Export your bookings from the online booking system into your web calendar, and also block times occupied by your Google or Outlook calendar events into your online booking system to avoid double bookings.

If you want your clients to accept your terms and conditions before booking, then this custom feature is a must. Use it to create and manage the booking Terms & Conditions for your business.

Reward your loyal clients for telling others about your services and promotions. You decide the rewards or discounts your customers deserve for advertising. Use this function to get more business all year long and especially during slow periods, when you can target new clients. A referral will always be a powerful marketing tool, incentivise it for your favourite customers.

Customise the look of your booking website and widget. You can remove elements, change colours, adjust styles, fonts, etc. The Custom CSS feature is free for all users and is recommended if you or someone you know is familiar with CSS coding.

Automatically remind your customers to book your services again. It can be for example dental check-up once every six months, or a reminder to refresh a client’s haircut, in-fill gel nails etc. You can increase sales considerably if you make sure clients come back regularly.

Add “Book and add more” button to the confirmation page of your booking site, so a client can add more than one appointment to the shopping cart before he goes to the checkout. Making the process so easy will tempt your clients to make more appointments each time they visit your booking page which can significantly increase your company’s profits.

Allow your customers to book appointments for many individuals at once. This make booking process much easier since your clients will not have to go through booking process over an over for each participant; they just enter total number of people instead. The same goes for check-out, there is only one total payment for all participants even though the booking is made and managed by a single person.

Spread your bookings out and don't let any individual provider get overworked, but also ensure that you fill empty appointment slots. By using the Any Employee Selector, you can ensure that customers who want an appointment can only book the service and not decide who performs it or allow more flexibility in performer selection. Some clients would like some definite provider while others can select any

Create several service locations and connect providers with the specific schedules to each of them. This makes both booking navigation more streamlined and lets your customers choose a location which suits them best.

Adding SSL to all client interaction is another layer of data protection compliance for your booking website and security for your clients. Certifying your webpage can also help you to get more visitors to your page since many users won't allow their devices to browse a site without a valid SSL certificate and non-certified pages will not appears in their Google search results.

Allows your clients to book an appointment or leave a contact request directly from your website. This is perfect if you think some clients want to ask questions before making an actual booking.

Make integration with your website or app seamless and easy to access by using our API feature. You can insert all of the functionality you need to provide your clients with a 24/7 booking platform. Additionally, our API gives you access to the numerous custom feature functions that enhance your scheduling module and the customer experience.

Great tool to help you to analyse your business effectively. Monitor a variety of charts with key performance indicators in your insights dashboard like e.g. your company's workload & availability down to different services and providers, total bookings, payment per provider, list of popular services and providers, cancellations etc.

Limit the number of simultaneous bookings per account, or set a specific limit for each service separately (you may want to use this limitation if some of your services require additional devices like a dental chair or room in the studio).

Do you need to check client’s information to confirm an appointment? Or maybe some event can be held only if some number of participants have booked it? Or do you need to check some resource availability first? With Approve booking feature each booking in your system will be confirmed only after your final approval.

Take your customers back to your home page or any other selected URL after they've completed the booking process. You can use it to thank your customers or to give them some additional information related to their services. You can even use it to collect statistics for your marketing needs.

Keep your historical data safe and out of reach by deleting your booking history up to a predefined point. You can always download the information for safekeeping elsewhere, but you remove the slim possibility of online data breaches by cleaning your data from the system.

Color code bookings of different providers in your calendar and reports to make identifying associated bookings quick and simple.

Start each day by checking out the workload ahead and get prepared for the day! Every day at your selected time the Daily Report custom feature will send you an up-to-date status of all bookings for the day, including a list with your active bookings for the upcoming week.

Up-to-date stats about your booking website, or the webpage on which you have your booking widget, on your SimplyBook.me dashboard. Monitor how many visits your booking website gets as well as the "Booking per visit rate" to keep your booking website popular and effective.

Protect your clients' confidential data with enhanced security and access protocols. The increased security measures include 2-factor authentication, SSL connection, user "timeout" (logs the user out after a fixed period of inactivity), and blocks all access for SimplyBook.me support personnel.

Do you have not-trivial working schedule, services with different length and specific requirements to start time and intervals between services? Then add enhanced flexibility in your appointment start time. You can define specific start times for each separate service, both by the hour and minute (e.g. 10:00, 14:30, 16:25). You can also set a start time and define the intervals at which your sessions are available. Appointments at fixed times requires either Modern or Slots Weekly calendar layout to be applied to work properly. Appointments at fixed times requires either Modern or Slots Weekly calendar layout to be applied to work properly.

Are you tired of clients cancelling at the last moment? Are you losing revenues due to no-shows? Restrict the time within which clients can cancel appointments and ask about cancellation reason. Set cancellation options to a minimum period before the scheduled appointment, from 30 minutes to 30 days. You can even disable client cancellations completely.

Bring life to your booking webpage with attractive and relevant images! You can upload pictures of your business, services, or whatever reflects your business best. Even adding general stock images can make your booking page look more professional and appealing to visitors, while they browse the internet.

Make the notifications and reminders to your clients more relevant; customize messages and notifications per service, service provider or a combination of both. A service provider may need to include particular instructions for clients who book a certain service. The ballet or yoga teacher may want to specify form-fitting clothing, or the hairstylist may need unwashed hair.

Send all notification and confirmation emails through your designated SMTP server, using your professional email address as the sender. You can choose from several reliable SMTP servers such as sendgrid.com, mailjet.com, and authsmtp.com, amongst others.

Request client registration so you can block and unblock clients from making bookings, and your clients can see their history of bookings and purchases, receive discounts etc. Client registration also allows you to sell Gift cards, Memberships, Packages which combine services and additional products - which can significantly increase your profits.

Use a membership as a marketing tool, for example to restrict certain services to different membership levels, set a discount or propose other bonuses such as gifts and additional treatment to members owners only. Set recurring price to automatically withdraw recurring payment to prolong memberships.

The ability to set a custom site link (URL) for your booking page. New clients will find your booking website more easily and it will be simpler to remember. If you own your domain name, you can now use the booking site with this name or a related sub-domain.

Do you want to save some money and use your own professional phone number as the SMS sender for all notifications? Enable the SMS Gateway custom feature to use your SMS gateway and pay the gateway directly, saving approximately 20% to 30% in comparison to buying SimplyBook.me SMS credits.

SOAP custom feature allows user to insert time stamped record with 4 text fields that stays with client data. SOAP notes are a style of documentation that medical professionals, such as nurses, therapists, athletic trainers, counsellors, and doctors, use to record information about patients. The acronym stands for subjective, objective, assessment and plan.

Create Classes and provide your clients with a nice looking schedule where they can observe all options available during the week. It can be an event for one or several days for which you can customize time, number of participants or even make it available for members only.

Import your client list by simply uploading a CSV file containing your client data. Just select headers for the corresponding columns, and you will have an updated list of clients in your client register within the admin interface. This feature is free for all standard and premium clients.

Include premium or luxury extras to your existing services. These add-ons do not influence service duration, but the service becomes more expensive because of the choices the client makes. An example could be a massage, where the client could choose to add a luxury oil that costs more during a massage. Use this to your advantage to sell more while providing your clients with more choices!

Sell more of your service companion products with the Product add-on custom feature. No matter what industry you are in, if you can get clients to add some related product to the sale during their check-out, your revenues will increase!

Synchronize your Instagram account with your company’s booking page to keep it dynamic and fresh. It’s a handy tool, when a picture says 1000 words. Everything will be shared automatically so you’ll get always updated and relevant images without any extra efforts.

Keep your account secure with the Google Authenticator. Using a 2-step authentication when logging into your account helps to prevent unauthorised access. Upon entering a password, you'll be asked to enter a 6-digit login code from your Google Authenticator or 3rd party application.

Allow your clients to book your services via Facebook Messenger or FB mobile app. The Facebook Bot is a hi-tech artificial Intelligence and positive character who guides your client through the booking process. It is fully integrated with your schedule at SimplyBook.me and provides the same functionality as during usual booking.

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